Update: Changing it to three stars because I did manage to get the speed up to 28mph. I'm 6 foot tall, 220lbs, so that's not bad, but you have to unlock the bike and have it running at battery levels that are really unhealthy for both the battery and the controller. I still maintain that a lot of the hardware is very sub-par as well. I've never seen what looks like a big aluminum nut on a tire axle.
There's manual options to unlock the speed of the bike, but what you need is the "Orbital Sports" app (not to be mistaken with another scam app), and change the bike to class 3, then after that, you have to select 5 on PAS instead of 3, then it will go faster at the expense of your battery and controller unit.
Original: Get a different type of ebike. I've included some pics, one of the bike itself and one of the welding along the frame, and that's indicative of the overall quality. I'm lucky I had my own tools and some better hardware/loctite to deal with this.
My biggest gripe is that the bike caps off at 13mph, even after unlocking it (making it a class 3 device through the app). People say it's my weight. I'm 6 feet tall, got some muscle on me, about 220lbs. Okay. I can feel the power as it goes up a hill with no issue. I can fill a bag with fifty pounds of material, and that doesn't impact the top speed or torque. There was some drag from the front brakes, and I kind of solved that, but it doesn't fix the issue.
There's no gear ratio or wheel settings to change. It's just 13mph and that's not what I bought. I was aiming for 20mph and didn't even get that. The pro, I guess, is the battery life is good because the bike is stymied.
Pass on this one.
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