I purchased 2 Vefreedom e-bikes. Setup was pretty easy. One of the bike’s wire to the headlight was cut so I had to splice that, which is easy if you are handy.
The bikes are fun to ride and have enough power for our need of cruising around a flat island.
I found myself sitting at the back of the seat and feeling a bit cramped. I’m 6’3”. My wife was fine with the fit.
I had high hopes for these bikes, but after a couple of weeks of light use, my bike stopped turning on. Since I have two bikes, I was able to swap the batteries and test several of things, like the wiring but no luck. I contacted the manufacturer via their Custer support email in their website and the email bounced back. I don’t think the company exists any more.
Amazon did grant me the right to return it, but I have to package it back up and pay to send it back. That is probably going to cost half as much as I paid for it.
I was hoping for at least some troubleshooting tips or a replacement part, but no such thing exists.
I guess you do get what you pay for. I’m curious to see how long my wife’s bike lasts.
UPDATE – After leaving the above 1 star review, customer service reached out to me. They diagnosed the issue and sent me a replacement controller under warranty. The bike is back to working now.
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